Starting at $399.00

Replace your damaged passport in minutes

Got a passport that's seen better days? Replacing it is easier than you think. Take 10 minutes to fill out your application, and you're good to go. No fuss, no headaches. Just quick, simple steps to get your travel plans back on track.

Start your application
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In the press

“The application process for a passport is complex and often confusing... HelloGov utilizes its proprietary AI tech to vet every application, ensuring it is poised for first-time approval.”

Expert opinion by Sean Kim, June 16, 2024

Read Article

Replace your damaged passport in as little as 2 days

5-10 business days

Rush expediting

$399.00

  • •
    Use a courier to get your passport faster
  • •
    All forms completed for you
  • •
    AI assistance on your application
  • •
    24/7 support and help
  • •
    Detect errors before you send
Start your application
3-5 business days

Express expediting

$649.00

  • •
    Use the quicker couriers for faster delivery
  • •
    All forms completed for you
  • •
    AI assistance on your application
  • •
    24/7 support and help
  • •
    Detect errors before you send
Start your application
2-3 business days

Emergency expediting

$749.00

  • •
    Use the fastest couriers for fastest delivery
  • •
    All forms completed for you
  • •
    AI and human assistance on your application
  • •
    24/7 support and help
  • •
    Detect errors before you send
Start your application

What do you need to replace your damaged passport?

Replace your damaged passport now
You’ll be able to upload all of these documents quickly and easily from your HelloGov account and get them checked and verified by your personal AI assistant.

Government Fee

You’ll need to pay a government fee to apply for your passport, which varies by the type of application and services requested. (HelloGov calculates your fees and shows you how to write a check that gets accepted first-time.)

Damaged passport

You’ll need to submit your damaged passport as proof that your passport is damaged or mutilated. (We’ll help you document and submit your damaged passport and explain how it got damaged.)

Passport application (DS-11)

You’ll need to complete the DS-11 form is required for first-time applicants, minors, or if your previous passport is lost or significantly damaged. (With HelloGov, completing the DS-11 form is straightforward, and we're here to help at every step.)

Passport photo

You'll need a recent passport photo that meets guidelines for size, background, and quality to ensure your identification. (HelloGov helps check your photo against the requirements before you upload it.)

Proof of ID

You’ll need to provide a government-issued ID, such as a driver's license or military ID, to verify your identity. (HelloGov helps you upload a copy of your ID quickly and securely.)

Proof of US citizenship

You’ll need to submit proof that you’re a US citizen such as your birth certificate, naturalization certificate, or previous US passport. (You can add proof of your US citizenship to your application easily with HelloGov.)

Signed statement for damaged passport

When you apply for a replacement for a damaged passport, you’ll need to create a signed statement explaining the condition of a damaged passport and the cause of the damage. (Get tips on drafting your statement and make uploading it simple with HelloGov.)

Proof of travel

To apply for an expedited service, you’ll need to provide proof of imminent travel, such as an airline ticket or a travel itinerary. (Get help attaching your travel documents or creating an itinerary to expedite your application with HelloGov.)

“Trust me, this is the way to go!”

Trustpilot
Woman holding up tickets and passport
Trip to Mexico Ticket

Make sure your replacement passport application gets approved first time

Handling a damaged passport application requires precision, and even minor errors can cause delays. Our AI technology thoroughly checks your documents and photos, ensuring they meet all the standards.

With HelloGov, your damaged passport application is set for first-time approval, making the process efficient and worry-free.

Start your application
Did you know that over 3 million passport applications are rejected every year because of application errors?
Say goodbye to complicated passport applications
Say Hello to
With
  • Simple passport applications and document uploads
  • AI checks for application accuracy to avoid delays
  • Accelerated passport processing and quick issuance
  • Around-the-clock support and tailored advice
  • Real-time tracking of passport application status
Without
  • Complex and lengthy passport application process
  • 5 million mistakes a year causing lengthy delays
  • Unclear processing times that disrupt your travel plans
  • Limited support hours and non-specific advice
  • Minimal updates on application progress
Start your application

Track every step your replacement passport’s journey

Easily navigate the process of replacing a damaged passport with HelloGov.

Your dedicated AI assistant will actively monitor your application, expedite government responses, and translate official language into plain English. At every step, you'll stay updated on your progress and what comes next.

Start your application
Your application assistants will chase the government every single day to get your passport on time.
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Shipment in transit card
“If you’re in need of some quick docs help, you gotta check out HelloGov!”
Lyena
Lyena
“If it wasn’t for HelloGov, I would literally have missed out on my $10,000 vacation! But thanks to HelloGov I got to go to Poland!”
James
James
“If you’re in need of some quick passport help, you gotta check HelloGov out. I received my new passport in a week.”
Poki
Poki
“I was worried about missing my trip to Mexico, but HelloGov came to the rescue. In just one week I had my passport in hand!”
Zachary
Zachary
“There was no guessing. There was no waiting on the phone for hours trying to get an update. HelloGov does it all for you.”
Hannah
Hannah
“It was a really easy process. I just filled out this quick form online and that was it. They sent me updates along the way so I could track the progress. And in just one week, I had my passport.”
Najja
Najja
“I went on HelloGov’s website and filled out the lost passport application and the AI assistant helped me throughout the whole process.”
Kiara
Kiara
“The thing I loved the most was the consistent updates along the way so you don’t have to constantly check your email.”
Lyena
Lyena
“If it wasn’t for HelloGov, I would literally have missed out on my $10,000 vacation! But thanks to HelloGov I got to go to Poland!”
James
James
“If you’re in need of some quick passport help, you gotta check HelloGov out. I received my new passport in a week.”
Poki
Poki
“I was worried about missing my trip to Mexico, but HelloGov came to the rescue. In just one week I had my passport in hand!”
Zachary
Zachary
“There was no guessing. There was no waiting on the phone for hours trying to get an update. HelloGov does it all for you.”
Hannah
Hannah
“It was a really easy process. I just filled out this quick form online and that was it. They sent me updates along the way so I could track the progress. And in just one week, I had my passport.”
Najja
Najja
“I went on HelloGov’s website and filled out the lost passport application and the AI assistant helped me throughout the whole process.”
Kiara
Kiara
“The thing I loved the most was the consistent updates along the way so you don’t have to constantly check your email.”
Lyena
Lyena
“If it wasn’t for HelloGov, I would literally have missed out on my $10,000 vacation! But thanks to HelloGov I got to go to Poland!”
James
James
“If you’re in need of some quick passport help, you gotta check HelloGov out. I received my new passport in a week.”
Poki
Poki
“I was worried about missing my trip to Mexico, but HelloGov came to the rescue. In just one week I had my passport in hand!”
Zachary
Zachary
“There was no guessing. There was no waiting on the phone for hours trying to get an update. HelloGov does it all for you.”
Hannah
Hannah
“It was a really easy process. I just filled out this quick form online and that was it. They sent me updates along the way so I could track the progress. And in just one week, I had my passport.”
Najja
Najja
“I went on HelloGov’s website and filled out the lost passport application and the AI assistant helped me throughout the whole process.”
Kiara
Kiara
“The thing I loved the most was the consistent updates along the way so you don’t have to constantly check your email.”
Lyena
Lyena
“If it wasn’t for HelloGov, I would literally have missed out on my $10,000 vacation! But thanks to HelloGov I got to go to Poland!”
James
James
“If you’re in need of some quick passport help, you gotta check HelloGov out. I received my new passport in a week.”
Poki
Poki
“I was worried about missing my trip to Mexico, but HelloGov came to the rescue. In just one week I had my passport in hand!”
Zachary
Zachary
“There was no guessing. There was no waiting on the phone for hours trying to get an update. HelloGov does it all for you.”
Hannah
Hannah
“It was a really easy process. I just filled out this quick form online and that was it. They sent me updates along the way so I could track the progress. And in just one week, I had my passport.”
Najja
Najja
“I went on HelloGov’s website and filled out the lost passport application and the AI assistant helped me throughout the whole process.”
Kiara
Kiara
“The thing I loved the most was the consistent updates along the way so you don’t have to constantly check your email.”
Lyena
Lyena
“If it wasn’t for HelloGov, I would literally have missed out on my $10,000 vacation! But thanks to HelloGov I got to go to Poland!”
James
James
“If you’re in need of some quick passport help, you gotta check HelloGov out. I received my new passport in a week.”
Poki
Poki
“I was worried about missing my trip to Mexico, but HelloGov came to the rescue. In just one week I had my passport in hand!”
Zachary
Zachary
“There was no guessing. There was no waiting on the phone for hours trying to get an update. HelloGov does it all for you.”
Hannah
Hannah
“It was a really easy process. I just filled out this quick form online and that was it. They sent me updates along the way so I could track the progress. And in just one week, I had my passport.”
Najja
Najja
“I went on HelloGov’s website and filled out the lost passport application and the AI assistant helped me throughout the whole process.”
Kiara
Kiara
“The thing I loved the most was the consistent updates along the way so you don’t have to constantly check your email.”

Replace your damaged passport in three simple steps

Start your application
Fill out your super-simple passport application
1

Fill out your super-simple passport application

Fill in a few details and you're set. HelloGov makes your application quick, straightforward and hassle-free.

Upload your documents and get them checked instantly
2

Upload your documents and get them checked instantly

Upload your documents from your device and we'll check them straight away to make sure everything's in order for a successful application.

Track your passport live and get it quickly
3

Track your passport live and get it quickly

Stay updated with your passport's journey by tracking your application status in real-time and get delivery updates every day.

Start your application

Got a question about a damaged passport?
Just ask 👋

hellogov.com
Damaged passport FAQs
What is considered a damaged passport?
A damaged passport includes any condition that might make it difficult for border officials to identify you or scan the passport properly, such as water damage, tears, or unauthorized markings.

If you're unsure whether your passport needs replacing, HelloGov's passport services are here to assist, we can give you guidance on whether you need your damaged passport replaced and help you through the replacement process.
How do I replace a damaged passport?
To get a replacement for a damaged passport, you'll need to fill out an application form, just as you would for a lost or stolen passport.

HelloGov simplifies this by guiding you through each step, from the passport photo to the signed statement explaining the damage. Our goal is to make getting your new passport as smooth and straightforward as possible.
How much does it cost to replace a damaged passport?
Replacing a damaged passport starts at $190 for an adult passport book. When you choose HelloGov for your passport replacement, our service fees provide additional support throughout the application process, ensuring that every aspect of your application, from the passport photo to the submission of your birth certificate or naturalization certificate, meets government standards and your application gets approved first time.
What do I need to replace a damaged US passport?
To get a damaged US passport replacement, you’ll need:

  • A DS-11 application form for a new passport
  • The damaged passport, which will act as your previous passport to be submitted
  • A birth certificate or naturalization certificate if additional proof of U.S. citizenship is required
  • A recent, compliant passport photo
  • A valid form of identification
  • Payment for the passport fee
  • A signed statement explaining the passport damage

HelloGov will guide you through preparing these documents, ensuring your application for a new passport is comprehensive and ready for processing.
Where can I replace a damaged passport?
You can replace a damaged passport at designated passport acceptance centers across the country, including post offices and government buildings.

With HelloGov, you can prepare for this visit from the comfort of your home, ensuring you have all necessary documentation, from your birth certificate to a new passport photo, ready before you go. This helps to streamline the process, making getting your passport replacement less of a hassle for you.
Got another question? Just ask 👋
Get all the answers you need 24/7 by starting a chat.

Replace your damaged passport today

Get your travel plans back on track by replacing a damaged passport with our streamlined process. We offer clear guidance from start to finish, helping you accurately complete all required forms, submit the essential documentation and get your replacement passport quickly.
Start your application